Our repairs process
If you haven’t experienced our service before, in 4 easy steps here’s what you can expect:
1) Initial inspection of the vehicle damage
One of our experienced team will inspect the vehicle, noting required repairs, and submit the quotation for repairs to the insurer on your behalf. We will also discuss the best day & time for your vehicle to be booked in for completion of the repairs.
2) Your vehicle arrives for the repairs
We can provide you with a loan car, or drop-off/pick-up service, to help you whilst your vehicle is off the road. When you arrive we will take responsibility for your vehicle.
3) Body Repairs & Respraying
This is where the ‘magic happens’. Our highly skilled team triage and diagnose repairs necessary, use the latest digital car alignment technology supported with sophisticated electronic diagnosis correction and relearning software to repair your vehicle to manufacturers standard, whether your repairs are major or minor.
4) Your vehicle is restored to original condition
Once we’ve completed all of the body repairs, replaced damaged parts, recalibrated all necessary electronics and resprayed the vehicle it is ready for detailing. We’re then ready to handover your vehicle, returning your pride & joy.
Smash repair services
- Car scratch repair
- Paintless dent removal
- Body repairs – Panel beating
- Insurance claims
- Car respray
- Bumper repairs
- Hail damage
- All vehicles up to 6 tonne GVM
- Windscreen replacement
- 24 hour towing
As our work meets the Manufacturers standard, we back it by providing all of our customers with a Lifetime Warranty on all Smash Repairs carried out. We understand your car is your pride & joy and once it has been in an accident you want it restored to its previous condition.
We guarantee our work for life, providing you complete peace of mind.
Work to manufacturer’s standards
Skilled and experienced team
Having a major accident in any car can be devastating. Many drivers realise their cars will never be the same again: except Point Cook Collision Repair customers.
Our tradesmen use genuine parts, and the right repair methods to restore your car to manufacturer’s specifications.
It takes us longer – we don’t believe in shortcuts.
As good as if it’s just come out of the factory.
We use genuine parts to get your vehicle back to factory condition. This helps to keep your vehicle running as the manufacturer intended.
The right repair methods – and using the genuine parts make all the difference.
A vehicle kept in factory condition will keep it’s value when it’s time for resell – it will be less likely to encounter major issues. It will leave you with more in your pocket in the long run.
And importantly, a well kept vehicle will keep you and your loved ones safe on the road.
Car O Liner
Car-O-Liner is the leading global provider of high-quality, technologically-advanced collision repair equipment to the automotive industry.
Utilising the Car-O-Liner system we are able to re-align your damaged vehicle to the millimetre, delivering the highest quality repairs to manufacturers standard.
This is just one of the top of the range equipment investments we’ve made to use the very latest technology, to return your pride & joy to its previous condition.
Vehicle Sensor & electronics correction
With up to the minute vehicle diagnostic capability we have the ability to scan, recalibrate, relearn and reset many of today’s modern vehicles electronics.
With sophisticated monitoring, anti-collision and autonomous driving systems, leaving you and your families safety to chance is not an option.
Working with OEM’s when necessary we ensure post accident, all compromised systems are corrected and bought back on line post repairs
Insurance claims on us
Accidents can be costly and stressful. Especially when it’s not your fault. The last thing you want to do after an accident is waste precious time doing the tos and fros with insurance companies and the other party.
No worries. This one’s on us. Yes, that’s right. We’ll take care of it for you – for free. It’s just part of our dedication to give you an easy and stress-free experience.
Smash repair services
- Latest technological equipment
- Free loan car service (or drop off and pick up)
- 24 hour towing
- Quick turnover
- Lifetime warranty
“Amazing service! Would definitely recommend to anyone with any repairs. Went above and beyond to fix my car, it came back better then it was in the first place! And staying back after hours just to suit my needs with drop off and pick up. Couldn’t of done a better job, thanks so much!”
– Chantal Russell